The following conditions apply:
- This item has a 25% Restocking Fee.
 - You are responsible for the cost of return shipping. 
 - The product must new and unused and in the original packaging.
 - All accessories and items that were included in the box must be returned. 
 - Items canceled after the product has already shipped will be considered a return.
 - Delivery and service fees are not refundable.
 - Custom-made by the manufacturer to suit your specific needs are non-returnable.
 - An RA (Return Authorization) from Charlotte Mobility must be requested within 30 days of delivery.
 - The item must be shipped back to the address noted on the RA within 15 days.
 - Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
 - If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.
 
If you have questions about this item please call a Charlotte Mobility Expert at (704) 879-5189