Shipping & Delivery

We're a local shop in Fort Mill, SC. If you're near us, we bring it to you and set it up. If you're not, we ship it.

Near Charlotte: free white-glove delivery

Buy a mobility scooter, power chair or lift recliner with a delivery address within 25 miles of our store and delivery is free. We bring it inside, set it up, show you how it works and take the packaging with us.

How to get it: enter your ZIP code at checkout. If you're in range, Free White-Glove Delivery appears as an option.

Items we order in take about 5 to 8 business days.

Pick up at our showroom: free

852 Gold Hill Rd, Suite 102, Fort Mill, SC 29708. Open Monday to Friday, 10 to 3. In-stock items are ready the same day. Items we order in take about 5 to 7 business days.

Outside the Charlotte area: we ship nationwide

  • Standard shipping, $200. Delivered to your doorstep or driveway. Larger scooters and lift chairs come by freight: the carrier calls to schedule, and someone needs to be home to sign. Freight carriers can't carry items up steps and don't do setup or packaging removal. Includes a 1-year in-home service contract.
  • White-glove delivery, $450. Brought into the room you choose, assembled, set up and tested, with the packaging removed, by a local service partner. Usually 7 to 14 business days. Includes a 1-year in-home service contract. Not available in some rural areas, Alaska or Hawaii.

Wheelchairs, rollators, knee scooters, canes and crutches

  • Showroom pickup: free the same day if it's in stock, or $25 if we order it in for you (3 to 5 business days).
  • Local delivery, assembled and ready: $50, Charlotte area (5 to 7 business days).
  • Shipping: $75 by UPS Ground to the lower 48 states.

Scooter accessories

Shipping is calculated at checkout based on the item's weight and size. Ships the next day if it's in stock.

How long shipping takes

These times are for items that are in stock and not backordered.

  • Power wheelchairs: most travel, folding and standard models ship in 1 to 3 business days by UPS or FedEx. Full-size chairs come by freight with a scheduled delivery call. Custom seat sizes or options take 1 to 2 weeks.
  • Mobility scooters: smaller travel scooters ship by UPS or FedEx and arrive in 3 to 5 business days. Larger scooters come by freight and arrive in 6 to 10 business days. Custom options take 1 to 3 weeks.
  • Lift recliners: in-stock models ship within 2 business days. Others take 5 business days to 4 weeks depending on model, fabric and features.

Rentals

Rentals don't ship. We deliver to homes and hotels in the Charlotte area for $85 round trip, or you can pick up at the showroom for free.

Where we can't ship

  • Outside the United States, or to Puerto Rico, Guam or the US Virgin Islands.
  • Some rural ZIP codes may cost extra.

Questions?

Call or text (704) 879-5189. A real person answers, Monday to Friday, 10 to 3.